Terms & Conditions

1. Company
www.nikra.no is provided by Nikra AS organization number 917 039 046. Information and images on websites are owned by the company or partner and may not be copied without permission.
2. Prices
Each item shown with VAT in Norwegian kroner. In the cart you see the total price including all taxes such as VAT, payment and shipping.
3.Payment
The payment is made at the selected payment at checkout. The payment method is provided by Vipps together with partners.
3.1 Card payment
Card payment is accepted by Visa, MasterCard and Maestro. Invoicing of your credit card is done directly.
3.2 Vipps
Payment with Vipps made through mobile number and verification of mobile bank ID.
4. Shipping
Shipping prices are based on zip code, products etc. Shipping costs are shown on checkout page.
4.1 Shipping methods
Delivery is based on postcode. We ship your goods in the Oslo area. We send the goods by posten to the rest of Norway.
4.2 Deliveries
Ordered outside of Oslo area can take up to 10 days.
4.3 Damaged goods and right of complaint
As you receive your order, it is important to check the items for damage or defects. Should the item be damaged or damaged, you can contact us via e-mail: norway@nikra.no for further instructions. that the goods must be returned immediately upon delivery. You have a two-year right of complaint in accordance with Norwegian law for other goods.
5. Canceling of a purchase 
As a customer, you have the right to cancel the purchase within 14 days after you have received the goods. This is not valid for fresh produce. Other items can only be used if the item can be returned in original packaging, and is essentially unchanged. You have the right to open the package and try the product, but it must not be used beyond that. When you exercise the right of withdrawal / return of goods customers for return.
6.Duty
Refund If you exercise your right to cancel, we will refund the full amount of the goods as soon as possible, or within 30 days from the date we received the goods. You must pay the return costs when the goods are returned. We reimburse all the costs of returning the so-called replacement goods.
7. Privacy, security and personal information
In connection with the order, you accept Nikra AS store and use your information. We do this to fulfill our obligations to you. We also document all communication we have with you via email, in order to be able to offer the service that you expect from us. Nikra AS will not disclose your personal information to third parties. Under the Privacy Act once a year you have the right to ask for part of the information we have stored about you. We reserve the right to use e = mail to send marketing and newsletters
8. Contact and support
Mobile: 96 84 33 77
Email: norway@nikra.no
9. Cookies
A cookie is a text file that is sent from a website to the computer where it is stored either in memory (session cookies) or as a text file (extra-based cookies). Cookies are used to learn such logins or shopping cart while browsing various websites. If your browser is set to not accept cookies, you will not be able to place any orders on our website. You can easily change this in your browser settings. Please note that we do not use cookies to store personal information about you.
10.
Force majeure, such as war, extensive labor dispute, blockade, fire, milo catastrophe, serious infection or other extent the party’s control and which prevents the parties from fulfilling their obligations and relieving a party from it. Such an exception applies provided that the operation cannot be performed under these conditions. The other party shall be notified immediately of the circumstances, subject to this provision
11. Change of contract
After the customer has made a purchase, Merchant has no right to change the terms of the purchase in question unless otherwise agreed.
12. Complaints
If the customer has complaints, feel free to contact us at: norway@nikra.no
13. Disputes and laws
Norwegian law shall apply to all purchases made under these terms. Disputes about purchases under these terms shall be dealt with exclusively by a Norwegian court.